Wersja językowa / Language version
Regulations

Regulations of the online store FOTON 

specify the rules for concluding sales contracts through the store, containing the most important information about the Seller, the store and the consumer's rights.

 Provisions regarding the priviliged Entrepreneur apply to contracts concluded from January 1, 2021.

TABLE OF CONTENTS

  • 1 Definitions
  • 2 Contact with the Seller
  • 3 Technical requirements
  • 4 Shopping in the Store
  • 5 Payment
  • 6 Order fulfillment
  • 7 The right to withdraw from the contract
  • 8 Exceptions to the right to withdraw from the contract
  • 9 Complaints
  • 10 Personal data
  • 11 Reservations
  • 12 Provisions regarding Buyers who are not Consumers

Annex 1: Model withdrawal form

 

 

  • 1 DEFINITIONS

 

Working days - days from Monday to Friday, excluding public holidays.

Account - a free Store function (a service provided electronically) regulated by separate regulations, thanks to which the Buyer can set up his individual Account in the Store.

Consumer - a consumer within the meaning of the Civil Code.

Buyer - any entity buying in the Store.

Priviliged Buyer - Preferential Consumer or Entrepreneur.

Priviliged entrepreneur - a natural person concluding an agreement with the Seller directly related to his business activity, but not having a professional character for him (the definition applies to contracts concluded from 1 January 2021).

Collection point - a point located at ul. Stolarska 2, 34-300 Żywiec.

Regulations - these regulations.

Store - FOTON online store - Store run by the Seller at https://e-foton.eu.

Seller - FOTON Marcin Piela with its registered office at Stolarska 2, 34-300 Żywiec entered into the National Court Register - register of entrepreneurs by the District Court in BIELSKO-BIAŁA, 8th Commercial Division of the National Court Register, under NIP: 5532432636 , REGON: 241853167

Guarantor - FOTON Marcin Piela ul.Stolarska 2, 34-300 Żywiec

  • 2 CONTACT WITH THE SELLER
  1. Postal address: ul. Stolarska 2, 34-300 Żywiec, slaskie, POLAND
  2. E-mail address: shop@e-foton.eu
  3. Address for returning the goods (in the event of withdrawal from the contract): ul. Stolarska 2, 34-300 Żywiec, slaskie, POLAND

4.Address for sending the advertised goods: ul. Stolarska 2, 34-300 Żywiec. slaskie, POLAND

  • 3 TECHNICAL REQUIREMENTS

 

  1. For the proper functioning of the Store, you need:

-a device with Internet access

-a web browser that supports JavaScript and cookies.

2.To place an order in the Store, in addition to the requirements set out in paragraph 1, an active e-mail account is required.

 

  • 4 SHOPPING IN THE STORE

 

  1. The prices of goods visible in the Store are the total prices for the goods, including TAX.
  2. The Seller points out that the total price of the order consists of the following in the Store: the price for the goods and, if necessary, the costs of delivery of the goods.
  3. The goods selected for purchase should be added to the cart in the Store.
  4. Then the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
  5. The order is placed upon confirmation of its content and acceptance of the Regulations by the Buyer.
  6. Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
  7. The Seller shall provide the privileged Buyer with the confirmation of the conclusion of the sales contract on a durable medium at the latest upon delivery of the goods.

8.The Buyer may register in the Store, it means set up an Account in it, or make purchases without registration by providing his data with each possible order.

  • 5 PAYMENTS

 

  1. You can pay for the order placed:

    a)Credit card transactions settled BlueMedia

  1. Please be advised that you have 24h to settle the payment . After this date, the order will be automatically canceled and the goods will be returned to the store's state.
  • 6 COMPLETION OF THE ORDER

 

1.The seller is obliged to deliver the goods without defects.

2.The order fulfillment date is indicated in the Store.

3.In the event that the Buyer has chosen to pay in advance for the order, the Seller will proceed with the order after paying for it.

4.In a situation where, under one order, the Buyer has purchased goods with different delivery dates, the order will be processed within the time limit applicable to the goods with the longest delivery date.

 

Countries where the delivery is made:

The Republic of Poland

Austria

Belgium

Bulgaria

Croatia

Czech Republic

Denmark

Estonia

Finland

France

Greece

Spain

Netherlands

Ireland

Lithuania

Luxembourg

Latvia

Germany

Portugal

Romania

Slovakia

Slovenia

Sweden

Hungary

Italy

 

5.Goods purchased in the Store are delivered depending on the method of delivery chosen by the Buyer:

a.Via a courier company

b.The Buyer may collect the goods in person at the shop FOTON.

If the Buyer selects a personal collection, the goods will be ready for collection at the indicated date of order fulfillment, and if the Seller has indicated the date of shipment of the goods - within this period.

 

  • 7 RIGHT TO WITHDRAW FROM THE CONTRACT

 

  1. The privileged Buyer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline to withdraw from the contract will expire after 14 days from:

a.on which the privileged Buyer acquires, or a third party other than the carrier and indicated by the privileged Buyer acquires, physical possession of the goods.

  1. on which the privileged Buyer acquires, or a third party other than the carrier and indicated by the privileged Buyer acquires, possession of the last of the goods in the case of an agreement obliging to transfer the ownership of many things that are delivered separately.
  2. concluding a contract - in the case of a contract for the supply of digital content.
  3. In order to allow the privileged Buyer to exercise his right of withdrawal from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or information sent by e-mail).

4.The privileged Buyer may use the model withdrawal form at the end of the Regulations, but it is not obligatory.

5.In order to meet the deadline to withdraw from the contract, it is sufficient for the privileged Buyer to send information regarding the exercise of his right to withdraw from the contract before the deadline to withdraw from the contract.

 

EFFECTS OF WITHDRAWAL FROM THE CONTRACT

  1. In the event of withdrawal from the contract, the Seller returns to the privileged Buyer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the privileged Buyer other than the cheapest standard delivery method offered by the Seller), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the privileged Buyer's decision to exercise the right to withdraw from the contract.
  2. The reimbursement will be made by the Seller using the same payment methods that were used by the privileged Buyer in the original transaction, unless the privileged Buyer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
  3. The Seller may withhold the reimbursement until receipt of the goods or until proof of its return is provided to him, whichever occurs first.
  4. The seller asks you to return the goods to the following address: ul. Stolarska 2, 34-300 Żywiec,slaskie Poland will arrive immediately, and in any case not later than 14 days from the day on which the privileged Buyer informed the Seller about the withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the deadline of 14 days.
  5. The consumer bears the direct costs of returning the goods.
  6. The consumer is liable only for the decrease in the value of the goods resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the goods.

12.If the goods, due to their nature, cannot be returned by the cheapest standard delivery, the privileged Buyer will also have to bear the direct costs of returning the goods. The privileged Buyer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.

13.In the event of a need to return funds for a transaction made by the privileged Buyer with a payment card, the Seller will refund to the bank account assigned to this payment card.

 

 

  • 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT

 

1.The right to withdraw from a distance contract is not entitled to the privileged Buyer in relation to the contract:

a.in which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specification or serving to satisfy his individual needs.

  1. in which the subject of the service is an item that deteriorates quickly or has a short shelf-life.
  2. in which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygiene reasons, if the packaging has been opened after delivery.
  3. in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items.
  4. in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery.
  5. for delivering newspapers, periodicals or magazines, with the exception of subscription contracts.
  6. for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.

 

  • 9 COMPLAINTS

 

  1. In the event of a defect in the goods, the Buyer may complain about the defective goods on the basis of the warranty or guarantee provided for in the Civil Code, provided that the guarantee has been granted.
  2. Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:

a.make a price reduction statement

  1. in the case of a significant defect - submit a declaration of withdrawal from the contract
  2. demand replacement of the item with one free from defects
  3. demand that the defect be removed
  4. The Seller asks for submitting a complaint under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
  5. If it turns out that in order to consider the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver the goods to the address of ul. Stolarska 2, 34-300 Żywiec, slaskie, Poland, in the case of a privileged Buyer - at the Seller's expense.
  6. If the product has an additional guarantee, information about it, as well as about its conditions, is available in the product description in the Store.
  7. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.

7.Consideration of the complaint by the Seller will take place within 14 days.

  1. The Buyer agrees for the Additional Guarantor to accede to the Guarantor's obligations under the guarantee or warranty for defects. The accession of the Additional Guarantor to the obligations arising from the guarantee or warranty for defects shall not release the Guarantor from its obligations under the guarantee or warranty for defects. The Guarantor and the Additional Guarantor shall be jointly and severally liable for the performance of obligations under the guarantee or warranty for defects.

 

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

  1. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
  2. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
  3. assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of the case before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
  4. free assistance of the municipal or poviat Consumer Ombudsman.

ODR internet platform available at: http://ec.europa.eu/consumers/odr/.

 

 

  • 10 PERSONAL DATA

 

  1. The administrator of the personal data provided by the Buyer when using the Store is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients - can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "RODO".
  2. The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the execution of orders. The basis for the processing of personal data in this case is:
  • a sales contract or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the RODO),
  • the legal obligation on the Seller related to accounting (Article 6 (1) (c) and
  • the legitimate interest of the Seller, consisting in the processing of data to establish, assert or defend any claims (Article 6 (1) (f) of the RODO).
  1. Providing the data by the Buyer is voluntary, but at the same time necessary to conclude a sales contract. Failure to provide the data will prevent the conclusion of a sales contract in the Store.
  2. The Buyer's data provided in connection with purchases in the Store will be processed until:
  • the Seller will cease to have a legal obligation to process the Buyer's data;
  • the possibility of pursuing claims by the Buyer or the Seller related to the sales contract concluded by the Store will cease;
  • the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller

- depending on what is applicable in a given case and what will happen at the latest.

  1. The Buyer has the right to demand:
  • access to your personal data,
  • rectify them,
  • remove,
  • restrict processing,
  • requests to transfer data to another administrator
  • as well as the law:

object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f RODO (i.e. on the legitimate interests pursued by the administrator).

6.In order to exercise his rights, the Buyer should contact the Seller using the data provided in § 2 of the Regulations.

7.If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Personal Data Protection Office.

 

  • 11 RESERVATIONS

 

  1. The Buyer is forbidden to provide illegal content.
  2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the Regulations. The contract is concluded on time and for the purpose of order fulfillment.
  3. Agreements concluded on the basis of the Regulations are concluded in Polish.
  4. In the event of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court competent for the seat of the Seller.
  5. Provisions regarding goods and sales contracts apply accordingly to digital content and contracts for the supply of digital content, unless the Regulations specify these issues separately.
  6. Any liability of the Seller towards the Buyer who is not the Preferred Buyer, within the limits permitted by law, is limited to the amount of the order placed by the Buyer and up to 1 year from the delivery of the goods.
  7. The Seller's liability under the warranty towards the Privileged Entrepreneur is, within the limits permitted by law, limited to the amount of the order placed by the Privileged Entrepreneur and to 1 year from the delivery of the goods. 

Annex 1 to the Regulations 

Below is a model withdrawal form that the Consumer or Privileged Entrepreneur may or may not use:

 

TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT

(this form should be completed and returned only if you wish to withdraw from the contract)

 

FOTON Marcin Piela

  1. ul. Stolarska 2, 34-300 Żywiec

e-mail address: shop@e-foton.eu

- I / We (*) ........................................... .......................... hereby inform about my / our withdrawal from the contract of sale of the following items :

 

.................................................. .................................................. .................................................. .................................................. ............................

.................................................. .................................................. .................................................. .................................................. ............................

- Date of conclusion of the contract (*) / receipt (*) ...................................... .................................................. ..................................

- Name and surname of the Consumer (s)/ Privileged Entrepreneur(s): ........................................ .................................................. ....................................

 

- Consumer (s)/ Privileged Entrepreneur(s) address: .......................................... .................................................. ..............................................

 .................................................. ...........................................

Consumer (s)/ Privileged Entrepreneur(s) signature

(only if the form is sent in paper version)

 

 

Date ............................................

(*) Delete where not applicable.

 

 

Account regulations

 

Account regulations in the FOTON store

The provisions regarding the Privileged Entrepreneur apply to contracts concluded from January 1, 2021.

 

TABLE OF CONTENTS

  • 1 Definitions
  • 2 Contact with the Seller
  • 3 Technical requirements
  • 4 Account
  • 5 Complaints
  • 6 Personal data
  • 7 Reservations

 

  • 1 DEFINITIONS

 

Consumer - a consumer within the meaning of the Civil Code.

Account - the free Store function (service) regulated in these regulations, thanks to which the Buyer can set up his individual account in the Store.

Buyer - any entity buying in the Store.

Privileged Buyer - Preferential Consumer or Entrepreneur.

Privileged entrepreneur - a natural person concluding an agreement with the Seller directly related to his business activity, but not having a professional character for him (the definition applies to contracts concluded from 1 January 2021).

Store - FOTON online store - Store run by the Seller at https://e-foton.eu.

Seller - FOTON Marcin Piela with its registered office at ul.Stolarska 2, 34-300 Żywiec entered into the National Court Register - register of entrepreneurs by the District Court in BIELSKO-BIAŁA, 8th Commercial Division of the National Court Register, under NIP: 5532432636 , REGON: 241853167

 

  • 2 CONTACT WITH THE SELLER
  1. Postal address: ul. Stolarska 2, 34-300 Żywiec, slaskie, POLAND
  2. E-mail address: shop@e-foton.eu

 

  • 3 TECHNICAL REQUIREMENTS

 

  1. For the proper functioning and creation of an Account, you need:
  • an active e-mail account
  • a device with Internet access
  • a web browser that supports JavaScript and cookies

 

  • 4 ACCOUNT

 

  1. Creating an Account is completely voluntary and depends on the will of the Buyer.
  2. The account gives the Buyer additional options, such as: viewing the history of orders placed by the Buyer in the Store, checking the status of the order or editing the Buyer's data.
  3. In order to create an Account, complete the appropriate form in the Store.
  4. At the time of creating the Account, an agreement is concluded for an indefinite period between the Buyer and the Seller in the scope of keeping the Account on the terms set out in these regulations.
  5. The Buyer may cancel the Account at any time without incurring any costs.
  6. In order to cancel the Account, please send your resignation to the Seller at the e-mail address: shop@e-foton.eu, which will result in the immediate deletion of the Account and termination of the Account maintenance contract.

 

  • 5 COMPLAINTS

 

  1. Complaints regarding the functioning of the Account should be sent to the e-mail address shop@e-foton.eu
  2. Consideration of the complaint by the Seller will take place within 14 days.

 

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

  1. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, inter alia, with:
  2. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
  3. assistance of the competent field of permanent amicable consumer court operating at the Provincial Inspectorate of Trade Inspection, to which an application should be submitted for consideration of the case before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
  4. ODR internet platform available at: http://ec.europa.eu/consumers/odr/.

 

 

  • 6 PERSONAL DATA

 

  1. The administrator of the personal data provided by the Buyer when using the Account is the Seller. Detailed information on the processing of personal data by the Seller - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "RODO".
  2. The purpose of processing the Buyer's data is to keep an Account. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Buyer, aimed at its conclusion (Article 6 (1) (b) of the RODO), as well as the Seller's legitimate interest in processing data in order to establish , to investigate or defend any claims (Article 6 (1) (f) of the RODO).
  3. Providing data by the Buyer is voluntary, but at the same time necessary for keeping the Account. Failure to provide data means that the Seller will not be able to provide the Account management service.
  4. The Buyer's data will be processed until:
  5. the possibility of pursuing claims by the Buyer or the Seller related to the Account will cease;
  6. the Buyer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Seller

- depending on what is applicable in a given case and what will happen at the latest.

  1. The Buyer has the right to demand:

a.access to your personal data,

b.correct them,

  1. removal,
  2. processing restrictions,
  3. requests to transfer data to another administrator

as well as the law:

  1. object at any time to the processing of data for reasons related to the specific situation of the Buyer - to the processing of personal data concerning him, based on Article 6 (1) (f) RODO (i.e. on the legitimate interests pursued by the administrator).
  2. In order to exercise its rights, the Buyer should contact the Seller.
  3. If the Buyer considers that his data is being processed unlawfully, the Buyer may submit a complaint to the President of the Personal Data Protection Office.

 

 

  • 7 RESERVATIONS

 

  1. It is forbidden for the Buyer to provide illegal content.
  2. The Account maintenance agreement is concluded in Polish or English.
  3. In the event of important reasons referred to in sec. 4, the Seller has the right to amend these Account Regulations.
  4. Important reasons referred to in sec. 3 are:
  5. the need to adapt the Store to the legal provisions applicable to the Store's operations
  6. improving the safety of the service provided
  7. changing the functionality of the Account that requires modification of the Account regulations.
  8. The Buyer will be informed about the planned change of the Account regulations at least 7 days before the change is implemented via an e-mail sent to the address assigned to the Account.
  9. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address: shop@e-foton.eu, which will result in the termination of the Account maintenance contract with the entry into force of the planned change or earlier, if requested by the Buyer.
  10. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to termination of the contract in the future.
  11. In the event of a possible dispute with a Buyer who is not a privileged Buyer, the competent court will be the court competent for the seat of the Seller.

 

 

 

 

 

 

 

 

 

 

Newsletter regulations

FOTON - E-Store

The provisions regarding the Priviliged Entrepreneur apply to contracts concluded from January 1, 2021.

 

  • 1 DEFINITIONS

 

Consumer - a consumer within the meaning of the Civil Code.

Newsletter - a free service provided electronically, thanks to which the Service Recipient may receive from the Service Provider electronically previously ordered messages about the Store, including information about offers, promotions and new products in the Store.

Priviliged entrepreneur - a natural person concluding a contract with the Service Provider directly related to its business activity, but not having a professional nature for it (the definition applies to contracts concluded on 1 January 2021).

Store - the FOTON online store run by the Service Provider at https://e-foton.eu

Recipient - each entity using the Newsletter service.

Privileged Recipient - a consumer or a privileged entrepreneur.

Service Provider -FOTON Marcin Piela with its registered office at Stolarska 2, 34-300 Żywiec entered into the National Court Register - register of entrepreneurs by the District Court in BIELSKO-BIAŁA, 8th Commercial Division of the National Court Register, under NIP: 5532432636 , REGON: 241853167

 

  • 2 Newsletter

 

  1. The Service Recipient may voluntarily use the Newsletter service.
  2. To use the Newsletter service, it is necessary to have a device with the latest version of a web browser that supports JavaScript and cookies, with access to the Internet and an active e-mail account.
  3. E-mails sent as part of this service will be sent to the e-mail address provided by the Customer at the time of subscribing to the Newsletter.
  4. The Service Recipient, in order to conclude a contract and subscribe to the Newsletter service, in the first step provides his e-mail address to which he wants to receive messages sent as part of the Newsletter in the place designated for this in the Store. Then, to the e-mail address provided in the first step, the Service Provider will send the Service Recipient a message verifying the e-mail address, which will include a link to confirm the Service Recipient's will to subscribe to the Newsletter. After the Customer confirms his will to subscribe to the Newsletter, a contract for the provision of the service is concluded and the Service Provider will start providing it to the Customer.

5.For the proper implementation of the Newsletter service, the Service Recipient is obliged to provide his correct e-mail address.

  1. The messages sent as part of the Newsletter will contain information about the possibility of unsubscribing from it, as well as a link to unsubscribe.

7.The Service Recipient may unsubscribe from the Newsletter, without giving any reason and incurring any costs, at any time, using the option referred to in sec. 5 or by sending a message to the Service Provider's e-mail address: shop@e-foton.eu.

8.The use by the Customer of the link to unsubscribe from the Newsletter or sending a message with a request to unsubscribe from the Newsletter will result in the immediate termination of the contract in the provision of this service.

 

  • 3 Complaints

 

  1. Complaints about the Newsletter should be reported to the Service Provider at the following e-mail address: shop@e-foton.eu
  2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS

In the event that the complaint procedure does not bring the result expected by the Service Recipient who is a Consumer, the Consumer may use, inter alia, with:

mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595;

assistance of the competent local permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596;

free help from the municipal or poviat Consumer Ombudsman;

ODR internet platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

 

  • 4 Personal data

 

  1. The Service Provider is the administrator of the personal data provided by the Customer in connection with the subscription to the Newsletter. Detailed information on the processing of personal data by the Service Provider - including other purposes and grounds for data processing, as well as data recipients, can be found in the Privacy Policy available in the Store - due to the principle of transparency, contained in the general regulation of the European Parliament and of the Council (EU ) on data protection - "RODO".
  2. The purpose of processing the Customer's data is to send the Newsletter. The basis for the processing of personal data in this case is a contract for the provision of a service or actions taken at the request of the Service Recipient, aimed at its conclusion (Article 6 (1) (b) of the RODO), as well as the legitimate interest of the Service Provider, consisting in processing data in order to establish , to investigate or defend any claims (Article 6 (1) (f) of the RODO).
  3. Providing data by the Customer is voluntary, but at the same time necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. The Customer's data will be processed until:

a.the Service Recipient or the Service Provider will no longer be able to pursue claims related to the Newsletter;

  1. the Customer's objection to the processing of his personal data will be accepted - if the basis for data processing was the legitimate interest of the Service Provider

- depending on what is applicable in a given case and what will happen at the latest.

  1. The Service Recipient has the right to demand:

a.access to your personal data,

b.correct them,

  1. removal,
  2. processing restrictions,
  3. requests to transfer data to another administrator

as well as the law:

  1. object at any time to the processing of data for reasons related to the specific situation of the Service Recipient - to the processing of personal data concerning him, based on art. 6 sec. 1 lit. f RODO (i.e. on the legitimate interests pursued by the administrator).
  2. In order to exercise his rights, the Service Recipient should contact the Service Provider.

7.If the Service Recipient considers that his data is being processed unlawfully, the Service Recipient may submit a complaint to the President of the Office for Personal Data Protection.

 

 

  • 5 Final provisions

 

1.The Service Provider reserves the right to amend these regulations only for important reasons. An important reason is the need to change the regulations caused by the modernization of the Newsletter service or a change in the law, affecting the provision of the service by the Service Provider.

2.Information about the planned change to the regulations will be sent to the Customer's e-mail address provided at the time of subscribing to the Newsletter at least 7 days before the changes are implemented.

3.If the Service Recipient does not object to the planned changes until their entry into force, it is assumed that he accepts them.

4.In the absence of acceptance for the planned changes, the Service Recipient should send information about it to the Service Provider's e-mail address: shop@e-foton.eu, which will result in the termination of the service contract with the entry into force of the planned changes.

5.It is forbidden for the Customer to provide illegal content.

6.The contract for the provision of the Newsletter service is concluded in Polish.

7.In the case of a Service Recipient who is not a privileged recipient, the competent court will be the court competent for the seat of the Service Provider.

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